Sylvain Forrin

SYLVAIN FORTIN
5348 Norquay Rd, Vernon, BC V1B 3K7 | (H) 250-540-4024 | (C) 250-540-4024 | sylvainf81@gmail.com

Summary
Enthusiastic and hard working individual looking to turn a page in my professional life and hoping to learn and exceed at a new
role. I enjoy working outside in all weather conditions. Spent the last winter working 1 hour below the Arctic Circle.  I am very upbeat and always have a smile and positive attitude. Looking for a company with which I can grow.

Skills

·       Class 5 Drivers License with Air Brake Endorsement.                  Class 1 Learners Drivers License
·       Wildlife Awareness ( includes Bear Awareness )                           Speak French and English
·       WHIMIS 2015.                                                                               Very punctual and responsible
·       Operating 40 Ton Articulated Rock Trucks                                   TDG Certification
·       Operating Skid Steer                                                                 Operating Wheel Loader ( 2500 Hours )
·       Operating Excavator.                                                                    BC Mines Supervisor Certification
·       Ground Disturbance for Supervisors Level 2                                      Some welding experience but not ticketed
Work History

Foreman / Loader Operator / Control Tower Operator                                                                              02/2018 to 03/2020
Okanagan Quality Control Ltd.
Aug 2018 to Present: Foreman – Responsible for running the Rock Crushing Plant from the Operations Tower, the safety of the crew on my
shift, delivering production results, and performing minor repairs and maintenance on the equipment.Operating Wheeled Loader, Excavator, Rock Truck, and Skid Steers
May to Aug 2018: Loader Operator – Responsible for feeding the plant at a fast paste. Operated Cat 980G and Volvo 220H wheel loaders.
Feb to May 2018: Grounds Hand – Responsible for general clean up and operation of the Rock Crushing Plant. Operated a Skid Steer daily.

Paid Per Call Fire Fighter                                                                                                                        09/2010 to 12/2018
City of Vernon / Vernon Fire Department – Vernon, BC
Responsible for the fire protection of Vernon, Okanagan Landing, and Predator Ridge areas. Trained in Structural and wild land
fire fighting as well as First Medical Reponses.

Associate Technical Support Analyst                                                                                                         09/2006 to 02/2018
Oracle – Remote Worker Home Office in British Columbia
Providing customer with Configuration Support of the Taleo Application.
Tasks includes setting activation, new purchased feature activation, Taleo Standard list updates, System limit increases, etc.
Have been a top performer every year since 2006.

Residential Worker                                                                                                                                  09/2009 to 2011
John Howard Society – Vernon, BC
Working in a men’s shelter I was responsible for keeping the peace, making sure the residents followed the rules, disciplinary
actions, keeping accurate notes in residents’ personal files, etc.

Team Supervisor                                                                                                                                      02/2005 to 04/2006
Sutherland Global Services – Vernon, BC
Working on the Ebay contract on the US Investigations team I was responsible for a team of up to 25 technical support
representatives. My duties included customer escalations, scheduling, coaching, performance reviews, disciplinary actions, etc

Technical Support Representative                                                                                                            08/2003 to 02/2005
Stream International – Chilliwack
During my time at Stream International I had several roles doing support for MSN Internet Access, HP Desktop Support, and
HP Corporate Laser Jet Printers Support.
This was a call center setting with number of call and handling time metrics
Canadian Armed Forces                                                                                                                         1998 to 2000
Honorably Discharged

Education
High School Diploma:                                                                                                                                                    2006
Open Door Adult Learning – Vernon, BC

References available upon request